While external website design is very subjective
- the internal data gathering and reporting of most projects are very similar
They can typically be broken down into five sections (i.e. the internal menu structure):
- this is optional, but critical - as it is used for goal setting and benchmarking
- from experience, this one is always difficult as it involves upper management to do some input ;-)
- includes 'web-forms' to input information
- reports to review those entries / make changes or corrections
- archives to view (but not change) past entries
- this critical step is done by office staff, the purpose is to find errors by end users
- office staff would also be responsible for maintaining secondary databases (see below)
- used by middle and upper management
- also known as annual or seasonal totals
- used by office staff, operations, middle / upper management
- Secondary Databases: many will be needed, i.e. end users, machines, equipment, facility locations, job descriptions, etc.
- they feed into the main database (this is where all those 'drop-down' menus get information from)
- Groups and permission structures: for determining who has a right to view / edit / delete / etc.
- Languages: multiple languages should be established so each end user can view ('work') in their own language
- Training: all end users (information entry, review, management)
- Equipment: computers, tablets, SIM cards, etc.